Password changes in PRactical are handled through an email-based reset flow. There is no in-app 'Change Password' screen — use the steps below whether you know your current password or not.

Open the login screen

Sign out of the app (Settings → Sign Out). On the login screen, tap 'Forgot Password?' below the password field.

Enter your email and request a reset code

Type the email address linked to your PRactical account and tap 'Send Reset Code'. A 6-digit code is sent to your inbox within a few minutes. Codes expire after 1 hour.

Enter the code and set a new password

Open the email from PRactical, copy the code, and enter it in the app. Then enter your new password (minimum 6 characters) and confirm it. Tap 'Reset Password' to save.

Check your spam folder if the email doesn't arrive

Reset emails come from PRactical. If you don't see it in your inbox within a few minutes, check your spam or junk folder. You can also request a new code from the same screen.

Frequently asked questions

What if my reset code has expired?

Reset codes expire after 1 hour. Go back to the 'Forgot Password' screen and request a fresh code, then use it within the hour.

I'm not receiving the password reset email — what do I do?

Check your spam folder first. Make sure you're entering the email address you originally registered with. If you still don't receive it, contact support.