If PRactical is crashing or becoming unresponsive, these steps resolve most issues.
Force quit and reopen the app
On iPhone: swipe up from the bottom and swipe PRactical off the screen. On Android: use the recent apps button and close PRactical. Then reopen the app.
Check for an app update
Open the App Store or Google Play and check if a PRactical update is available. Updates often include stability fixes. Install any pending update and reopen the app.
Reinstall the app
If crashes persist, delete and reinstall PRactical. Your workout data is stored in your account — it will sync back immediately when you log in. You won't lose anything.
If you can identify what action causes the crash (e.g., finishing a workout, opening the history tab), include that detail when you contact support. It helps us find and fix the issue faster.
Frequently asked questions
Will reinstalling the app delete my workout history?
No. Your workout data lives in your account on our servers. Reinstalling the app and logging back in will restore everything.
The app crashes every time I open it — what do I do?
Try reinstalling first. If that doesn't help, contact support with your device model and iOS/Android version.